Here's what the law says you can do about your neighbour's noisy dog

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Stray dogs

If you have found a stray dog please check to see whether it has a tag with the owner’s details so that you can reunite the dog with the owner before contacting the Dog Warden.

If there is no tag, or if you cannot reach the owner, you can report the stray dog to us using this online form or by calling:

  • 01824 706000: Monday to Friday, 8:30am to 5pm
  • 0300 123 3068: evenings until 10pm, weekends and bank holidays

Our dog warden will only pick up dogs that are secured. If you think that a dog is dangerous, you should contact North Wales Police on 101 or 0300 330 0101.

You can see a current list of our stray dogs on our Facebook page (external website).

When the Dog Warden collects a stray dog they will check any collar and tag for the owner’s contact details, and they will also scan the dog to check if it has a microchip. If the dog has no identification, the warden will take it to kennels at North Clwyd Animal Rescue (external website).

If the stray dog has its owners’ contact details on a collar and tag or a microchip, then it can be returned to the owners, for a statutory fee. If the owner refuses or is unable to pay the fee, then the dog will be taken to kennels, and further charges will be made for kennelling and expenses. We will also serve a statutory notice on the owners, and if the dog is not claimed within seven days, then it may be re-homed or humanely destroyed.

Collection of stray dog(s), not microchipped, and no agreement from the owner to have the dog microchipped

  • If found straying in Denbighshire between 8am and 5pm, Monday to Friday: £50.00
  • If found straying in Denbighshire between 5pm and 10pm, Monday to Friday: £80.00
  • If found straying in Denbighshire between 10am and 10pm, weekends and Bank Holidays: £80.00

Collection of stray dog(s) already microchipped

  • If found straying in Denbighshire between 8am and 5pm, Monday to Friday: £40.00
  • If found straying in Denbighshire between 5pm and 10pm, Monday to Friday: £70.00
  • If found straying in Denbighshire between 10am and 10pm, weekends and Bank Holidays: £70.00

Dog picked up on the first occasion with a collar and tag, or microchipped, and returned to owner. Owner refuses to pay warden, dog is taken to kennels. Statutory notice is served

  • If found straying in Denbighshire between 8am and 5pm, Monday to Friday: £40.00
  • If found straying in Denbighshire between 5pm and 10pm, Monday to Friday: £70.00
  • If found straying in Denbighshire between 10am and 10pm, weekends and Bank Holidays: £70.00

Dog picked up on the first occasion with a collar and tag, or microchipped, and returned to owner. Owner agrees to pay warden. Statutory fee only

If found straying in Denbighshire between 8am and 5pm, Monday to Friday: £25.00

Kennelling charges

£8 per dog per day (any part of the day will be charged as a full day).

Nuisance & noisy dogs

This section gives you information about controlling your dog, avoiding nuisance caused by poor animal behaviour and reporting noisy dogs. Report a noise problem While perfectly normal, the constant barking or whining of a dog can be disturbing and annoying for neighbours. Often the problem occurs when the dog’s owner is out of the house and they have no idea until someone complains. Before you report it to the council, highlight the problem to your neighbour and give them a chance to resolve the issues. If a complaint is made to the council, we will investigate and consider the volume, duration and time of the barking. We will assess: The frequency in the barking events  How long the barking goes on for  At what time of the day or night the barking occurs  The severity experienced in the complainant's property  We may serve a noise abatement notice and, if the barking continues, the owner could be taken to court and fined. Report a problem with barking dogs. Dogs are not by nature solitary animals. They need the security of a family group and can soon become distressed if left alone. Get your dog used to the idea you are away for different periods at different times of the day, and don’t make a fuss of them when you leave. For more advice and tips on how to control noisy dogs, download The Department for Environmental Food and Rural Affairs guide – Is your dog barking too much?

Dog control orders in public spaces

The Public Spaces Protection Order for dog control has now been legally extended for a further three years and remains applicable city-wide until 30 November 2022 at 11.59pm. A fixed penalty notice of £100 is applicable and applies to irresponsible dog ownership. Full details of the orders that apply can be found below.

Curing the barking habit

If your dog is well cared for but continues to bark excessively, try

  • removing the direct line of sight between the dog and children or animals, as looking at other animals or children may provoke barking
  • take the dog to a recognised animal trainer to discourage bad habits
  • provide noise insulation for the kennel
  • take the dog to the vet – they may be sick

The RSPCA website provides more information about caring for dogs.

The NSW Department of Primary Industries NSW Animal Welfare Code of Practice No 5 – Dogs and Cats in Animal Boarding Establishments provides information for everyone involved in caring for dogs in boarding kennels.

When you join as a Green Dog Walker, youll receive:

 – Free poop bags for you and to give to other dog walkers  – A green dog armband to encourage other dog walkers to talk to you about the scheme  – Leaflets to hand out to dog walkers, encouraging them to also take the Green Dog Walker pledge PLEASE NOTE: The Northumberland County Council Green Dog Walker scheme is only open to residents of Northumberland.

What Is Mediation? How Can It Help?

Mediation is a dispute resolution process, designed for neighbors in Albuquerque to resolve problems.

Mediators are impartial third parties. They are trained at reducing hostility between neighbors and helping neighbors look at problems in a new way and discuss potential solutions. Mediators do not blame, decide who is right or wrong, or make decisions about what should happen. You are responsible for the outcome.

Mediation sessions, scheduled through the City of Albuquerque Community Mediation Program, are provided at no charge.

Documentation of the Mediation Process can be a crucial part of a complaint. These records can be used as legal documents in a criminal prosecution.

Mediation sessions are scheduled in locations convenient to your neighborhood. The sessions can take place during the day or evening, depending on the schedules of the people involved.

To begin the process, call the Alternative Dispute Resolution office at (505) 768-4712.

Kennelling

We do not provide a kennelling service but is dealt with by external kennelling providers.

If a dog’s owner is identified they will be advised that their dog has strayed and has been sent to our kennelling provider: Animal Care Services: 0116 269 6177. You should not use this number to report stray dogs.

Dog taken to our kennelling provider will normally not be checked for a microchip until arriving at the kennel, or the following morning. 

Kennelling charges

  • Claiming a dog: £40 plus £11.40 per day for kennelling.

All charges to be paid to the kennelling provider. All dogs will be returned the next day for no additional fee.

Regardless of the circumstances, please do not ask to be excused from paying the above fees. Please refer to the Environmental Protecting Act (1990) Section 149 for further information.

311 COMMUNITY CONTACT CENTER

The 311 Community Contact Center is a centralized call center for the City of Albuquerque. The 311 service is a single telephone number for all non-emergency City of Albuquerque inquiries and services.

Dial 311 or 505-768-2000

[email protected]

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