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Restart your web connection
If you happen to’re not getting what you pay for or the connection is inconsistent, step one is a restart. One of many easiest methods to restart your modem is to sign in to your Xfinity account and click on on the Restart Modem button. This window may even inform you if there are any recognized points in your space. Restarting your modem will refresh the connection and settings in case one thing acquired out of sync.
It’s also possible to unplug your router and plug it again in manually.
In case your connection continues to be spotty, you could must contact customer service to have a technician test your strains for harm.
Linksys MR9600
Quick efficiency with future mesh enlargementWith speeds as much as AX6000, the MR9600 from Linksys is sufficient for many households alone and you’ll add mesh enlargement later.
Evaluate Your Velocity with Your Comcast Contract
Relying in your plan with Comcast, your obtain speeds could possibly be anyplace from 25 Mbps with their Performace Starter bundle and all the way in which as much as 1,000 Mbps in the event you selected the Gigabit Velocity bundle. Check out your present contract with Comcast and see the place your restrict falls, after which evaluate it to the velocity check outcomes you carried out in your connection.
Start a Claim Against ComcastNeedless to say Comcast is infamous for setting knowledge limits on their contracts. If you happen to’ve reached your month-to-month restrict, your connection velocity is diminished considerably till your subsequent billing cycle. Yow will discover out all the small print about your precise plan by contacting buyer assist.
File an Official Criticism and Get Compensated
Suppose you’ve tried every part that Comcast’s customer support advised whereas troubleshooting your dangerous web connection. In that case, it’s best to file an official criticism and get compensated for the companies you had been paying for however not truly receiving. Don’t enable Comcast’s customer support brokers to try to promote you further repeaters or upgrades that they are saying would possibly repair your sluggish web.
And one final notice, don’t commit or conform to any further companies and prices; it is advisable to file a dispute by FairShake to get compensated for what Comcast owes you.