How to track my stolen laptop by serial number or MAC address


1. EXO5

A business package that’s more focused on locking down your data

Price: £309 for 3 years on 25 devices Info: Specs: RemoteKill file encryption, drive lock, curfew, geolocation, logs, data export, RiskSense alerts

EXO5 has a small-to-medium business-orientated approach to laptop tracking, but that shouldn’t put off home users – especially if you have a number of devices you want to keep track of.

First of all you need to go to the Settings tab and download the Agent Installer, which is a standalone .EXE file that needs to be run on any device you want EXO5 to track. Once done you can view the devices by clicking ‘Assets’.

When selecting an asset to track you’ll be shown its location on Google Maps, using similar Wi-Fi triangulation technology as the other services we’ve tested here. It was good, and got the right road, but was a few buildings out when some of its competitors were more accurate. The public IP address is also displayed, along with whether or not the device is connected to the internet.

The Hardware/OS section, lists your devices’ hardware configuration, and isn’t much use unless you need to see if someone has changed any of the hardware in your laptop. The software tab offers more illuminating details of what programs have been installed on the laptop while Event Log keeps you up to speed on what your laptop’s being used for.

Most of these features are geared more towards an individual or company that wants to make sure that a laptop is being used for the right purposes.

Of most use is the incredibly handy RemoteKill option. This enables you to encrypt files and folders remotely if the laptop is stolen. Presets such as ‘All Microsoft Outlook.pst files’ make it quick and easy to secure important info. You can also add a boot sector lock to shut down the device – and both can easily be reversed if the laptop is recovered.

Verdict: 3.5/5

Is it Okay to Buy a Used Laptop?

If you are purchasing the laptop from an approved reseller, then there should not be a problem. However, if the purchase is run of the mill that is from a seller with a questionable source of obtaining the laptop, then no. It is not okay to buy from them.

You might find yourself having to speak to the police about where you obtained such product from. Therefore, although it is okay to buy a used laptop, ensure it is from a trusted or reputable source.


Using Gmail

Using Gmail –
Using Gmail –
  • Gmail help because you receive alerts notifying you about new logins and where it happened if the action is suspicious. When this pops up, you can use the last known location as a starting point.
  • To use Gmail effectively, log in to the web version, and scroll down where you’d find a details option at the bottom right corner. Click on it to see all the recent activities on your account. Tap again on show details to show the last activity on your account and copy the comprising link or IP address. While it may not give you a precise location, you can know the town or area or even the road where the device is.

Lock your Mac by using find my Mac:

If you’re pretty sure you have just lost your Mac, and it has been stolen, but you want to make sure no one tries to access your content, you can lock that device. Moreover, if you close your Mac remotely, you can’t erase it.

  • First, move to
  • Then, enter your Apple ID and password and click on the sign-in icon.
  • Ensure that if you are going to find your Mac, then sign in using that same Apple ID that you usually use on your Mac.
  • Click Find Mac.
  • Enter your Apple ID password.
  • Then click on the Sign In icon.
  • Click the All Devices icon located at the top of the page.
  • Click your Mac in the list of devices.
  • Then, click the Lock icon in the pop-up.
  • Finally, click the Lock icon to confirm.

It is imperative to remember that you cannot erase it at all once you lock your Mac.

How Can I Track My Lost Laptop?

Login to your device through your Microsoft account to get your Find my device working.

  • Go to the start button and select accounts. Click on the account to select settings and move to ‘update and security’. Select the section tagged ‘update and security’. If your information appears on top of the screen, then you’re on. If not, you have to log in.
  • When update and security pop up, look for the option ‘Find my Device’ on the sidebar menu. Click on it.
  • You will see ON or OFF
  • If OFF, click on the same button to turn it on. To be sure, you need a windows 10 to gain access to a Microsoft account. 
  • Log in to your Microsoft account provided that you have an existing account. When you’re logged on, now what? Go to devices that you have signed in with your account, select the stolen or missing device, and select find my device. Note that your device may not be powered on for this feature to work. Nevertheless, to get its specific location, you need an internet connection to look at its location with GPS.
  • So, do laptops have GPS tracking? Yes, however, not all laptops come with the feature. However, devices like ThinkPads are known to adapt to the feature. Here’s a guide to help you choose which works best for you.
  • Click on the lock button to remotely secure the laptop.

3. GadgetTrak

Tracks your laptop with half-hour reports and takes sly web shots

Price: $20 (£13) a year Info: Specs: Wi-Fi positioning, webcam support, integrated police reports, online dashboard

For a Windows-based laptop the protection involves downloading and installing the software onto the machine and registering it with your GadgetTrak user account. You can then log on to and use the control panel to enable tracking. You’ll get email reports every half an hour, with various bits of information helping you locate your laptop.

Arguably the most useful part of the report is the Wi-Fi based location section, which provides you with the latitude and longitude of your device’s location based on its Wi-Fi connection, and the networks surrounding it. There’s also a handy link to Google Maps with an icon indicating the rough location of your device.

In our tests it offered the approximate location as a couple of buildings down from its actual location. While it’s not pin-point accurate enough to go and retrieve your laptop there and then – not that you should attempt to if it’s been stolen – it at least gives you an idea of where it is. Occasionally the location would jump around a bit, pointing in roughly the same area but giving the impression the device was being moved about when it wasn’t.

The report also includes a snapshot taken with the laptop’s webcam, and will hopefully catch the thief using the laptop at that moment. However, you can’t choose when to take snapshots and there’s no option to change the frequency of the reports.

When turned off, the laptop can’t send tracking info, but as soon as it’s turned on you’ll get a report. While GadgetTrak does not appear in the Windows Start menu or in the system tray, it can be seen in the Uninstall Programs window – though you need an admin password to remove it.

Verdict: 3/5


This is a laptop Locator tool. You have to register yourself for the usage. Its annual fee is $499. It isn’t much if you get your stolen laptop back.

You can track your laptop efficiently. It has Wi-Fi triangulation technology and Google Maps UI. It has Remotekill option for data encryption. This facility allows users to lock their hard disk so no one can have access to your information or data. This lock is reversible when you get your laptop back.

Subscribe EXO5 from here

↓ 02 Hidden Anti Theft

Using proven technology, Hidden tracks your missin

Using proven technology, Hidden tracks your missing Macbook, iPhone or iPad and collects the evidence needed to get them back. And don’t worry. Your personal information stays locked away, too. Get the app that protects your Apple devices, and your privacy.

  • Location Tracking – Apple’s Core Location technology will be maximised to determine your device’s position, altitude and orientation
  • Key Log – Collect information about the keys used whilst your Mac was away
  • Secret Screenshots & iSight Photos – Build a convincing criminal case using Secret Screenshots and iSight to capture the culprit on camera
  • Remote Lock – Lock your Mac and activate a warning message to thieves
  • Remote Wipe – Erase personal and private information from your Mac, no matter how far away it is
  • Spoken Message – Type a message, and let your Mac read it aloud to the user
  • SSH Tunneling – Hidden cleverly reverses the SSH Tunnel, letting you bypass firewalls and remotely access your Mac no matter what

Continue Reading   How to Catch Cheating Spouse and Track Employee with Norton Anti-Theft Software

How to track a stolen laptop without tracking software?

Well, I have some of the ideas below that could help you find your missing device; I would highly recommend that you involve the police in this matter rather than just handling the thief yourself.

Some locations provided by tracking services will be approximately good, so you’re unlikely to know which exact door to pound upon.

Moreover, there’s the fact that the thieves have already proven they’re not precisely adherents to the law, so you can’t be sure about what they’ll do if challenged.

If your laptop is stolen or lost, we have few ways to find out where it might be by using Windows 10, 8, MAC OS, Gmail, or Dropbox.

In fact, Windows 10 Creators Update back in November 2015, and Microsoft introduced the feature Find My Device.

#1. Things You Need to Consider to Ensure the Safety of Your Gadgets

Since I have personally experienced this tight corner, I came to know what are those key steps one must take to prevent any such situation to happen. Hence here are a few.

  1. Make sure your device is registered with the manufacturer.
  2. Install the best tracking software on your laptop.
  3. Enable the laptop’s default features i.e. Find My Device etc.

#I. Make Sure Your Device is Registered With the Manufacturer

Getting your laptop registered with the manufacturer benefits you in many different ways. Since your laptop constantly transmits a variety of information via its serial number, the manufacturer, this way, can record the serial number of this particular product to communicate with you later, regarding new updates, etc.

Hence, if any such misfortune takes place, this recorded data can, of course, be of great use.

#II. Install A Best Tracking Software

Notwithstanding that it’s one massively voted way you must consider to make sure the ultimate security of your device. If you have, say “Prey” or “Adiona” for instance, for both of these, are widely recognized tracking programs used worldwide, you are never out of luck to get back your missing gadget, in case it misplaces.

Just install them and register your device by providing some key information and details etc. And boom! Wherever it is, you have now full-fledged remote access to your laptop or whatever device it is all the time.

#III. Enable the Device’s Default Tracking Features

Be it a Windows laptop or Mac, there is an inbuilt feature named “Find my device”.

Although disabled by default, this feature as its name suggests keeps a full record of your device. It enables you to remotely access it, track it, and have a much better and secured overall experience.

In Mac devices, it’s called “Find my Mac”. Whereas, Microsoft also introduced this “Find my device” feature in Windows laptops, that somewhere in 2015.

Here, keeping the focus majorly on Windows devices, I am gonna teach you how to enable this feature in a Windows 10 laptop.

  1. Go to the Main/All Settings of your laptop, seek out the “Update and Security” settings and open it.
  2. In the left sidebar there, look for “Find my device” and click on it.
  3. You’ll see its setting expanded on the right side of the screen. Notice whether the feature is On or Off.
  4. If it is “On”, great. But if it’s “Off”, click to turn it “On”.
  5. Get back to the main menu and open the “Privacy” settings now.
  6. There, seek out the “Location”, click it, and turn these both i.e. “GPS location” and “Allow devices to access your location”, On.

The feature has been enabled now. To make sure everything is working fine, log into your Microsoft account, and check out if this device is listed under “Your devices” or not. If it shows up there, you are done.

Got the location or IP address? Get help!

Should you be able to get the exact location of your laptop using iCloud or an IP address, don’t head out alone to rescue your laptop. You have no idea who’s sitting in front of it. Contact local authorities and let them check out the address or tell them to get a warrant to get the physical location from the thief’s ISP. If you successfully got your laptop back, please let me know and share your story in the comments!

Marc is an online marketer, avid blogger and technology enthusiast. His focus is on Android, tech and gadget reviews. He likes spending time travelling and reading all about what’s going on in the tech world.