Why Do I Have To Keep Resetting My Modem And Router?


How to fix A Modem that keeps resetting

Power cycle the modem

When you leave a modem working on overdrive, especially if it is old, it may stop giving you its best performance. Power cycling can fix its resetting and internet connection issues by flushing its memory and allowing it to cool off.

Simply, unplug the power cord from the back of the modem and router to give them the breather they desperately need. Wait for at least 30 seconds before plugging the modem back on. Do not power on within the first few seconds. After a minimum of 60 seconds, plug in your router and wait for another two minutes. Restart both the modem and router and check whether the problem went away.

Update your modem

As a means to keep up with the increasing download speeds, manufacturers offer a software upgrade for their hardware every few years. Check your manufacturer’s website for any software upgrade for your modem. Upon downloading and installing it, restart your modem, router, and device to see if the issue persists.

Reset your modem and router

Once you reboot your router and the problem is still there, it may be time to reset it. Resetting a modem and router involves reinstalling the default settings of such devices before any changes were made. As a result, this could mean reinstating the original passwords, deleting custom DNS servers, port servers, static IP address, and many more.

Your modem’s reset button should be at the back of the device, and it is usually red. Many manufacturers’ recess the button to prevent it from being pressed by accident. As a result, you will need a pen clip or bent paperclip to push it. It is worthy to note that you might want to back up your settings before performing the reset if you have any customized settings.

To reset your modem, press on the reset button for about 15 seconds. You should feel a slight click upon pressing it. The power light on the modem should flicker red/orange. After waiting for about three to five minutes, the power light should turn amber. You will have to go through the modem activation process to configure it as if it is the first time.

When the modem’s internet light turns green, you should easily access the internet without any hassles. The device should stop resetting itself at this point. Keep in mind that previously connected devices may not be able to connect to the internet until you re-enter the security password.

Reset your ISP settings

It is possible for your modem to slowly desynchronize from its Internet Service Provider (ISP) when it is on all day every day. As a result, such desynchronization may lead to the packets you are receiving and sending to become easily corruptible, causing them to be re-sent, which lowers your connection speed and may occasionally cause the modem to reset frequently.

Contact your Internet Service Provider and explain the issue at hand. The problem could be emanating from their end, and they do not know you are affected. Consequently, they should give you detailed instructions on the steps to take to reinstate your modem.

Replace your old modem

A modem is the hardware part responsible for connecting you to the internet. A high performing modem provides high data transfer rates, ideal for streaming your favorite online shows, and play high-end online games with ease, among many others.

Depending on a modem’s build quality, the average lifespan of a modem ranges from two to four years. However, such devices are not guaranteed to last for that whole period. Sometimes, you may have to replace your equipment within a year or after a few days of installing it.

If you try to troubleshoot your modem by trying all the above solutions, and the problem still does not go away, it may be time to replace your modem to enjoy the best internet experience. Similarly, upgrading your equipment helps you to keep up with the latest trends in the field of technology.

Furthermore, you should practice unplugging your modem and router at least once in a month to remain proactive. No harm will occur to your device as it is merely a way to reboot the device and give it time to cool off.

How to reset your modem’s password

As mentioned above, resetting your modem’s password is done by resetting your modem to its factory settings.

The first step in doing this is to locate the reset button on your modem. In many cases it will be located on the back of your modem. It should also be clearly marked.

You’ll notice that the reset button is a small hol

You’ll notice that the reset button is a small hole in the modem. It’s designed this way so that you don’t accidentally press it when you don’t mean to.

In order to press the reset button on your modem you’ll need something with a point, like a paper clip.

Once you have a paperclip in hand, complete the following steps:

  • Unfold the paperclip so that part of it is straight.
Put the tip of the paperclip into the reset button
  • Put the tip of the paperclip into the reset button hole in your modem until the button clicks.
Hold the reset button down for 7 seconds.Release t
  • Hold the reset button down for 7 seconds.
  • Release the reset button.

Upon releasing the reset button, your modem will reboot. Wait a few minutes for it to complete its initial setup.

Once the modem has completed its initial setup, it will have all the initial settings it came with.

This means the username and password will be their default settings as well.


Frequently Asked Questions

Can my router cause my modem to reset?

No, it is not possible for a router to reset/reboot a modem

Why do I constantly have to restart my modem?

Restarting a modem constantly fixes several issues on your equipment. However, if you have to restart it more than a few times every month, contact your Internet Service Provider for further clarification.


Modems are queer networking devices. Therefore, if your modem keeps resetting itself, you might have to put in some effort to find the exact issue behind the bigger problem. However, more often than not, you can expect the concern to be from the aforementioned list, which then would require the implementation of the corresponding solution at the earliest.

Wrap up

The reset button on your modem is a very useful tool if you ever forget its password. The downside is that whenever you factory reset your modem, all other changes you’ve made to it will be erased.

After a factory reset, make sure you go through each modem setting so that it’s set up properly for your home network.

If you run into any problems or have any questions about the information provided in this post, drop a comment below.

If you found this post useful, check out some related content that I’ve published:

Does Your Modem Affect Your Internet Speed?

Why Do Modems Need to Be Rebooted?

What Do the Lights on My Modem Mean?

Can a Modem Overheat? What to Look For

How to Automatically Reboot Your Router for Better Internet Connections