Why Do My Bluetooth Headphones Keep Disconnecting?


Why Bluetooth pairings fail

Bluetooth depends on both hardware and software to work properly. So if your devices can’t speak a common Bluetooth language, they won’t be able to connect.

In general, Bluetooth is backward compatible: Bluetooth devices supporting the Bluetooth 5 standard should still be able to pair with devices using, say, the ancient Bluetooth 2.1, launched back in 2007.

The exceptions are gadgets that use a low-energy version called Bluetooth Smart, which works on a different protocol than older, or "Classic" Bluetooth devices. Bluetooth Smart devices are not backward compatible and won’t recognize (or pair with) older devices that support Classic Bluetooth. 

However, if a device supports Bluetooth 4.0 (in some cases), 4.2 (in most cases) or 5.0 and higher (in most cases), it should recognize both Bluetooth Smart and Classic. Bluetooth 4.0 devices will be officially labeled Bluetooth Smart Ready. In the case of Bluetooth 4.2 and 5 and higher, it’s expected.

Gadgets that commonly use Bluetooth Smart include personal health gadgets such as fitness bands or heart-rate monitors. These gadgets will only pair with a smartphone or tablet that also uses Bluetooth Smart – or are Bluetooth Smart Ready.

Most smartphones are Bluetooth Smart compatible. That includes iPhones running iOS 7 and newer and Android phones running 4.3 or newer. Ensure your phone is running the latest version of its operating system – but if your device isn’t new enough to run relatively current software, you may not be able to pair it with that fitness band.

Devices also come with specific Bluetooth profiles. If Bluetooth is the common language connecting devices, you can think of a profile as a dialect associated with a certain use. For example, you probably aren’t going to be able to connect a mouse and a camera because a camera doesn’t support the Human Interface Device Profile. But if both a mobile phone and a wireless headset support the Hands-Free Profile, you should be able to pair them.

However, if the pairing failure is a matter of user error, there are steps you can take to get your devices happily communicating with each other.

Bluetooth Versions:

One of the main reasons for pairing issues occurs from two devices having different versions of Bluetooth. This occurs of one of your devices has a fairly old version of Bluetooth. Thre are also some instances where devices with older versions of Bluetooth can work with a newer Bluetooth device but don’t necessarily get along, which will cause certain issues like disconnecting unexpectedly.

Bluetooth relies on both software as well as hardware in order to function accordingly. So a new version of Bluetooth such as Bluetooth 5 can work with an extremely old version such as Bluetooth 2.1 which was launched in 2007, although there are devices that use a low-energy version known as Bluetooth Smart which won’t work with older versions of Bluetooth. So a product with an older version of Bluetooth won’t work with a device that uses Bluetooth smart. This is why it’s important that you check what type of Bluetooth your device uses.


Tips To Avoid Bluetooth Headphones Stuttering Issue

  • Make sure you are not using your Bluetooth headphone in the crowded place. This will catch such kinds of issues.
  • Do not connect so many devices on wireless while using Bluetooth headphones.
  • Update your system’s driver timely to avoid any compatibility issues with headphones.


Related Questions:

1. My device can’t find my Bluetooth headphones

There are a few causes for this issue, there are a few things you can do to solve this issue:

  • If your device was connected to a different device reconnect it to that device and disconnect your phone from that device. ( Note that turning off the Bluetooth on that device isn’t always enough, you need to disconnect your headphones from the device otherwise your Bluetooth headphones will prioritize your old device connection over your new device.
  • Ensure your phone isn’t on airplane mode
  • Try rebooting both devices
  • Avoid interference by moving away from any device that may cause a disruption
  • Ensure your device and headphones are within a reasonable range for connection

2. Why do I hear static noise on my headphones?

There are a few reasons why you may be hearing static noise on your headphones, these include:

  • Wrong Audio Settings
  • Loose or Disconnected Wires
  • Auxiliary Port Issues
  • Damaged Headphone Speaker

3. What are the advantages of Bluetooth headphones?

There are a few key advantages to using Bluetooth headphones opposed to wired headphones these include:

  • Sound Quality
  • Productivity
  • Multiple-Compatibility
  • Cord-Free
  • Effective for working out
  • Further Distance Listening

My Bluetooth keeps disconnecting. How can I fix it?

Now that you know why your Bluetooth keeps disconnecting, fixing it will be simple. You can follow a series of steps to ensure that all the mentioned problems are solved. 

  • Distance

The first you should ensure is that your Bluetooth headphones and phone are not too far apart. Although the maximum range of Bluetooth devices is 30 feet, you should not use them more than 3-4 feet apart. 

Moreover, the main Bluetooth antenna is always located in the inline remote of your headphones. Hence, if your inline remote is on the right side, you should keep your phone in your right hand or pocket. Conversely, if the inline remote is on the left side, then keep your device on your left. 

  • Restarting

If, despite these changes, you still face issues, then you should try restarting your devices. 

First, restart your Bluetooth headset. After it has turned on, try pairing it to your phone or device again. Often, this will be enough to fix the issue.

However, if restarting the Bluetooth headset does not fix the issue, then restart your phone as well and try connecting again. 

  • Reducing Interference

As discussed earlier, Bluetooth signals travel through the air. Thus they can be subject to interference. One common source of interference is wifi routers. 

Wifi routers emit radio waves similar to the radio waves emitted by Bluetooth devices. Hence you can try turning off your Wifi router or moving further away from it. By increasing the distance between your Bluetooth headset and the wifi router, you will be able to decrease interference.

Moreover, USB 3.0 ports can also cause interference between the Bluetooth headset and your phone. If your laptop or desktop has a USB 3.0 port, then you should use your Bluetooth device at a distance from the computer. 

By taking these actions, you can ensure that there is less interference in the Bluetooth connection of your headphones and mobile device. Less interference will lead to a stronger connection between your Bluetooth headset and your phone. Hence your devices will not disconnect as frequently. 

Related Problems

As Bluetooth headphones are popular among users so the issues are too. Bluetooth headphones stuttering includes various related problems. Like, Sennheiser Bluetooth headphones stuttering, Bose Bluetooth headphones stuttering, Jbl Bluetooth headphones stuttering among many others.

No brand is intact from this issue but the solutions are similar for each of these as the technology is not brand biased. Some of the other related issues are explained below.

  • Bluetooth headphones stuttering windows 10: As per windows 10 users, the stuttering issue has appeared after updating their system. sometimes new configurations after updates make other devices struggle at compatibility ground. This might be the case here, do follow our methods one by one to fix Bluetooth headphones cutting out the sound.
  • Bluetooth headphones cut out every few seconds: According to users,  every second, the audio gets cut. This is not dysconnectivity rather it can be because of the interference of other signals. Start with our Basic troubleshooting section to get rid of this.
  • Sony Bluetooth headphones stuttering: Sony is a renowned brand but it is not left behind in this race. Here, Sony’s driver can be the cause. Just go for updating its firmware from the official website. If you are using a Specific driver for your sony in your system then remove it to fix.
  • Laptop Bluetooth headphones stuttering: Laptop users are facing a similar issue of stuttering with their Bluetooth headphones. Go with our methods to fix this audio skipping issue.
  • Bluetooth headphones skipping: Here many users have found that the Bluetooth audio keeps skipping. It is similar to stuttering so, start with Basic Troubleshooting steps. After that continue with advanced level approach.


How to Fix Bluetooth Audio Stutters

There are several ways to address choppy Bluetooth audio. Some of them involve quick physical fixes, while others require simple software tweaks. But before anything else, make sure you’ve already done basic troubleshooting.

Do basic troubleshooting

Puppy using iPad (From: Unsplash).
Puppy using iPad (From: Unsplash).

Before scouring the web for all sorts of troubleshooting methods, make sure you’ve covered the basic ones first. Some basic techniques involve resetting your Bluetooth device, ‘forgetting’ and re-pairing devices, or checking if devices are paired correctly. Here’s how to do them:

Turn the Bluetooth off and on again

Sometimes, a soft reset is all it takes to work out an issue. Simply turn off the Bluetooth function for a couple of minutes, then turn it back on and see if there are any changes to your audio. 

‘Forget’ and reconnect your Bluetooth headphones

Some Bluetooth connections may need refreshing, especially when they’re connected to a source device that’s paired with a lot of other peripheral devices. This can easily be done by going into your Bluetooth settings and selecting ‘Forget’ under the device options. Once that’s done, just re-pair your headphones and see if that does away with an audio stutter.

Reset your Bluetooth headphones

In addition to resetting your Bluetooth connection, you can try resetting your headphones too, which is as simple as holding down the power button. Not all headphones can be reset in this way. Luckily, we’ve got a detailed compilation on how to reset Bluetooth headphones depending on what brand they are.

Also, check if the headphones keep flashing red and blue lights. This means that the Bluetooth headphones are turning into pairing mode, even when you’re already connected with a device. In that case, check out our guide on what to do when Bluetooth headphones blink red and blue.

Check the battery of both devices

Earlier, we talked about how low battery levels can affect the audio quality and cause audio skips. To avoid this, make sure both your headphones and the device they’re connected to are at least 30% charged for a seamless Bluetooth connection.

Change locations to avoid interferences

Man listening to music (From: Pexels).
Man listening to music (From: Pexels).

As previously mentioned, audio stutters can occur in areas where there’s high Wi-Fi usage or because of cross-body interference.

Since Wi-Fi routers all operate on the same frequency as Bluetooth, you can definitely expect some interference. You can remedy this by resetting your phone’s Wi-Fi connection or by simply moving away from the Wi-Fi access point to a less congested area.

To see if cross-body interference is causing the audio stutter, change up your devices’ position. Having a direct line of sight between devices will likely fix the problem.

Stay within your headphones’ signal range

Man on a call (From: Pexels).
Man on a call (From: Pexels).

We talked about how most mobile devices are Class 2 or 3 Bluetooth devices, which means they work best over short distances. Manufacturers typically include the Bluetooth specs of their devices on the box packaging or user manual. So, be sure to double-check what those specs are and, as much as possible, stay within your device’s recommended distance.

Close all background apps or software

Close-up of apps on a smartphone (From: Unsplash).
Close-up of apps on a smartphone (From: Unsplash).

Having multiple apps open at the same time can clutter your system. This can interfere with your Bluetooth connection, causing audio issues. It can happen more if those apps are trying to access the Bluetooth function.

Some devices will allow you to limit the number of apps that can run simultaneously to help manage this. If you don’t have that option, just shut down any apps you don’t need and see if that gets rid of the audio issues.


Why is only one side of my earbuds working?

 When a pair of earbuds stop working or there’s only sound from one side, you might assume that they’re broken beyond repair. You’ll panic and frantically start turning the house upside down looking for a spare pair. Then when you realize that your ‘broken’ wireless headphones are your only pair, you desperately surf the net.

But then you’ve got to pay delivery costs AND wait a few days for them to arrive. Na-ah, you don’t need to wait that long or spend any money, particularly if your earbuds cost an arm and a leg, to begin with.

There are many reasons for headphones only working on one side and it’s important to get to the root of the problem before you can solve it. It could be that they’ve been dropped, accidentally sat on, or that there’s a wiring issue somewhere.

How do you get both wireless earbuds to work at the same time?

If you’re a whiz when it comes to technology then you may find it super easy to fix your earphones. If you’re just an average Joe when it comes to all things techy, then it may be wiser to seek the help of someone professional to fix your earphones. It may just be a case of rebooting them by turning them off, leaving them for a bit, and then turning them back on to check whether it worked.

You can try switching the power off and restart both earphones. Wait for your device to pick up your wireless earphones and pair them up again. Wait for the notification that they’re paired up. If your earphones are still fairly new then this may be all they need, however, if they’re older the issue may be a bit more serious.

The last thing you want to do is ruin your warranty by making the problem worse – always make sure you know what you’re doing before you attempt any DIY repairs, otherwise get a professional.

When will I need to buy new earbuds?

Unfortunately, there will come a time when your headphones are completely kaput and you just can’t fix them. If they’re only a cheap pair then replacing them may not be a huge problem, but if you’ve spent a pretty penny on them it can be frustrating. If you’ve had them for less than a year it may be worth contacting the manufacturer and asking their advice. If it’s been longer than a year then you may just have to accept that that’s the lifespan of most earphones.

Signs that you may need to buy new Bluetooth earphones include issues with the sound quality. If the audio quality begins to deteriorate or you start hearing crackling noises, you may have to kiss goodbye to them. Another sure-fire sign is the Bluetooth becoming unstable and unreliable. If you’re struggling to connect to your device or get a good signal, it might be a case of Sayonara for these earphones.

Other signs include pain when you wear them. If your headphones don’t fit right then they’ll cause discomfort and that’s something you shouldn’t have to put up with. Our ears come in all different shapes and sizes so make sure to try a few different pairs before you decide on a winner.

If the sound just doesn’t work at all, well that’s pretty self-explanatory, those earphones need to get in the bin! Another definite sign your earphones are on their way out is how long the battery is lasting. If they’re dying every few hours or taking forever to charge, you may have to think about upgrading.

If you have multiple pairs lying around with only one side that works, you can pair up the functioning ones as long as they are the same or similar models. Although the sound won’t be as good quality as a matching pair, at least you’ll have a working set of earphones so you don’t have to miss out on your favorite music.

Harry Singleton Harry Singleton