Content of the material
- Why is my iPhone not sending text messages? Heres why, and the fix
- Cell Service Issues Can Prevent Sending Text Messages from iPhone
- Turn the iPhone Off and On
- Be Certain SMS Sending is Enabled on iPhone
- Reset Network Settings
- Delete & Re-Create a New Message
- How to Fix My iPhone Saying I Have a Text When I Dont
- If you have issues with a group message
- More Helpful Articles
- How do I get text messages on both my iPhone and iPad?
- Part 3: Fix “iPhone not receiving texts” problem via Reboot
- Can iPad communicate with Android?
- Make sure that your iPhone is configured to receive text messages
- Sync iMessages Between Your iPhone and iPad
Why is my iPhone not sending text messages? Heres why, and the fix
There are several reasons why an iPhone may not be sending SMS text messages, often it’s service related. Let’s review those possible reasons and then cover some troubleshooting steps.
Cell Service Issues Can Prevent Sending Text Messages from iPhone
Before proceeding with troubleshooting, let’s cover the most obvious service related reasons why an iPhone won’t send a text message:
- The iPhone has no cellular signal – no SMS text messages can be sent without a traditional cell signal
- The iPhone has no service – if the iPhone does not have a cellular service plan active, it will not be able to send text messages
- The cellular reception is so bad that iPhone can’t send a text message – if service is awful (think 1 bar or 1 dot or cycling between “Searching…” and dots), the phone likely won’t be able to send or receive text messages
- The cell number you are reaching is disconnected – this is often the problem if the recipient has recently changed a phone number or you have multiple contact numbers for the same person, so be sure you are addressing the proper phone number
- AirPlane mode is enabled, thereby disabling the ability to send messages and text messages – toggling AirPlane mode off will fix this specific issue quickly
It’s pretty obvious when a text message doesn’t send (or iMessage too), you’ll see a little red (!) bang exclamation sign next to the message, usually with a ‘not delivered’ message.
If any of those service related issues are the problem, you’ll need to either regain a stronger cellular signal with the iPhone, or reactivate a cellular service plan if applicable, or insure the proper contact is being messaged. If the cellular connection or service is not the issue, continue on with troubleshooting techniques to fix SMS transmission from iPhones.
Turn the iPhone Off and On
Often times rebooting an iPhone is sufficient to remedy problems like this. Simply hold down the Power button and the Home button until the Apple logo appears on the screen. When the iPhone powers back on, try sending the text message again.
Be Certain SMS Sending is Enabled on iPhone
Most iPhone users have iMessage enabled, but some may have accidentally (or intentionally) turned off SMS support.
- Open the Settings app and go to “Message”
- Locate the switch for “Send as SMS” and turn this to the ON position (if send as SMS is already on, try turning it off for about 10 seconds and then turn it back on again)
- Return to Messages and try sending the text message again
If SMS sending is disabled, only iMessages will be sent, meaning no Android or Windows phone users could be contacted, and anyone without iMessage enabled wouldn’t be reachable through text either.
Reset Network Settings
Resetting network settings can be a pain because you lose wi-fi passwords and custom DNS, but it can also be a cure-all solution for many common networking issues with iPhone, including the inability to send messages. Here’s what to do:
- Open the Settings app and go to “General”
- Choose “Reset” and then select “Reset Network Settings”
- Confirm to reset network settings, this will reboot the iPhone
When the iPhone boots back up again, all network data and settings are trashed and so you’ll need to re-join networks, but on the plus side, it usually fixes any weird networking issues. Go back to Messages app at this point and try to send the text message, it should work just fine.
Delete & Re-Create a New Message
Sometimes simply deleting a message thread and recreating a new message is sufficient to resolve a message sending failure. Why this works is anyones guess, but if it works, who cares?
- Open the Messages app on the iPhone and swipe left on the message to remove
- Choose “Delete”, then tap the new message button and create a new message thread to the recipient, sending as usual
How to Fix My iPhone Saying I Have a Text When I Dont
Here are some steps to take if you are looking to fix the problem of having your iPhone say you have an unread text when you don't.
- Close the SMS app in the task manager. Double click on the home button and a row of recently active icons will appear. Scroll through until you can see the messages green icon and hold your finger down in it. A red minus symbol will appear. Select it, and the app will quit. Then simply navigate back to your main screen and re-launch the app.
- Send an SMS to yourself to test out if you are receiving texts properly.
- Reset your phone. Hold the sleep/wake and the home key for 10 seconds and your phone will turn off. It will reboot automatically.
- Delete all of your text messages and resync with your iCloud on your computer.
- Visit an Apple Store and ask one of the customer service staff to help you.
- Ask Siri. If you have Siri enabled on your phone, simply ask: "Siri, read me my unread messages." Siri will then read the text that is causing the problem. After that, the notification should disappear.
- Reset your network settings by going to settings and clicking on the "general" tab.
- Install the latest version of iOS. Apple has claimed that they have fixed this bug in recent OS updates so if you have not updated your phone in a while that could be the cause of it. Go to the settings tab and follow the steps to download and install the new OS.
If you have issues with a group message
If you’re in a group message and stop receiving messages, check to see if you left the conversation. Open Messages and tap the group message. If you see a message that says you left the conversation, then either you left the conversation or you were removed from the group message. You can rejoin a group message only if someone in the group adds you.
To start a new group message:
- Open Messages and tap the Compose button .
- Enter the phone numbers or email addresses of your contacts.
- Type your message, then tap the Send button .
If you have other issues with a group message, you might need to delete the conversation and start a new one. To delete a group message:
- Open Messages and find the conversation that you want to delete.
- Swipe left over the conversation.
- Tap Delete.
When you delete a message, you can’t recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, tap the Download button . The photo or image will be saved to your Library in the Photos app.
More Helpful Articles
- None Of My iPhone or iPad Apps Are Working Or Will O…If your iPhone, iPad, or iPod apps stop working do you know how to fix it? There are simple reasons as to what causes it and a number of solutions to get them back up and running again.
- How Can I Lock The Volume On An iPad, iPhone or iPod…Is there a way to lock the volume controls on your iPad, iPhone, or iPod? Here are some simple solutions to ensure your children never max out the volume levels again.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.
How do I get text messages on both my iPhone and iPad?
Set up text message forwarding
- On your iPhone, iPad, or iPod touch, go to Settings > Messages > Send & Receive. …
- On your iPhone, go to Settings > Messages > Text Message Forwarding.*
- Choose which devices can send and receive text messages from your iPhone.
Part 3: Fix “iPhone not receiving texts” problem via Reboot
- Press and hold the on/off button.
- Press and hold the home button.
- Do this until the screen goes dark and back on displaying the Apple logo.
Can iPad communicate with Android?
On the iPad, turn the Bluetooth on in Settings. When the phone appears on the list of devices, Tap to connect. Once connected, there will be a tethering icon in the top left of the screen. The iPad now has internet access through the phones mobile data connection.
Make sure that your iPhone is configured to receive text messages
1. Start the Settings app.
2. Tap “Messages,” then tap “Send & Receive.”
3. In the “You can receive iMessages” section, your phone number should have a check mark beside it. If it’s not checked, do that now and check to see if you can receive messages.
If your phone number isn’t displayed there at all, you need to link your phone number to your Apple ID.
1. At the top of the screen, tap “Use your Apple ID for iMessage.”
2. Sign into your Apple ID account using your email and password.
3. Your phone number should now be listed in the “You can receive iMessages to and reply from” section. Make sure it’s checked and test again to make sure you can receive messages.
If this doesn’t resolve the problem, it’s probably a more complicated issue, and likely related to your cellular service. You should contact customer support at your cellular service provider to get additional assistance troubleshooting your issue.
Sync iMessages Between Your iPhone and iPad
If iMessages are appearing on your iPhone but not on your iPad, you need to verify both devices are signed in to your Apple ID in the Messages settings. On each device, go to Settings -> Messages -> Send & Receive and make sure the same Apple ID is used on both devices. If you see a button labeled “Use your Apple ID with iMessage”, this indicates your Apple ID is not currently being used for iMessage on that device. Sign in to your Apple ID to sync your iMessages between devices.
If you are signed in to your Apple ID in the Messages settings on both devices and iMessages are still not delivered to both devices, try resetting iMessage on both devices as described in this article.
Be sure to sign out of your Apple ID on both devices before signing back in on either device.
If you have additional questions about the Messages app, please see my other articles about text messages and iMessages.
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